MEMBER CANCELLATION POLICY

At My Tennis Wall LLC, we are committed to providing our members with a transparent, flexible, and accommodating experience. In line with the Federal Trade Commission's new Click-to-Cancel Rule, we've updated our cancellation policy to make membership management easier and fully compliant, while still honoring our existing 30-day notice and 3-month minimum commitment terms.

Policy Overview:

Members wishing to cancel their membership must submit an electronic notice of cancellation at least 30 days prior to their desired cancellation date. This allows for a smooth transition and helps both the member and My Tennis Wall LLC make necessary adjustments.

We require a minimum membership term of 3 months, and cancellations will be processed only after this initial commitment is fulfilled.

If you signed up online, you can cancel online — it's that easy. No phone calls or in-person visits are required, though those options remain available for your convenience.

How to Submit a Cancellation Notice:

• Members, or the guardian of a Junior Member, can click here to cancel their membership and submit an online cancelation form.

• The completed form can also be found:

• Via the My Tennis Wall app, in the account management portal

• In the FAQ section on our website: mytenniswall.com/memberships

• Alternatively, members may email info@mytenniswall.com with written confirmation of their intent to cancel.

Final Billing and Access:

• Members will be responsible for all dues or fees incurred during the 30-day notice period.

• Membership access and benefits will remain active through the end of the notice period.

Confirmation of Cancellation:

After receiving your cancellation notice, My Tennis Wall LLC will process your request and provide written confirmation, including the effective cancellation date.

Feedback and Follow-Up:

We value your feedback. Members are encouraged to share their experiences and reasons for cancellation, which helps us improve our offerings and service.

Policy Acknowledgment:

All members (and guardians of Junior Members) must acknowledge and agree to this cancellation policy — including the 3-month minimum and 30-day notice requirement — upon signing the membership agreement.

We appreciate your understanding and cooperation. Our goal is to maintain a straightforward and member-focused experience while complying with evolving consumer protection standards.